Critique: A Second Look at the Apple iPad 3G

In a prior post, I took a first look at the iPad 3G. I don’t usually leave town without my Macbook Pro, but this past weekend I traveled to Boston with only my iPad 3G.

Performance

To test the performance of AT&T’s 3G network, I used XTreme Labs Speedtest Application. With wifi turned off and both devices running on battery, I tested the iPad, stopped, then tested the iPhone. Not terribly scientific, but hopefully ensured that one device did not lag because the tower was being bursted by traffic from the other device.

iPhone 3GS

  • 32GB
  • iPhone OS 4.0 beta 3
  • Baseband 05.13.04

Screen shot of iPhone 3GS Speedtest

(Screen shot of iPhone 3GS Speedtest)

iPad 3GS

  • 16GB
  • iPhone OS 3.2
  • Baseband 06.15.00

Screen shot of iPad Speedtest

(Screen shot of iPad Speedtest)

Findings

The iPhone 3GS had a faster download speed (1670kbs vs 1352 kbs); the iPad’s latency was higher (273ms vs 166ms). Any number of factors could have caused these variations between these two data points. In general, I will say that the performance of the iPad 3G seems very comparable to that of the iPhone 3GS, if not faster.

Data Plan Cost

I activated the $30/month unlimited data plan from AT&T on May 4th, and have used the 3G as often as I was away from any wifi access; as of May 13th I have only used 88MB. My sense is: even if I was in a hotel for 3-5 days and did not want to pay for wifi there, 250MB would still be sufficient. With that said, using Google maps on the street or in the car is amazing; I continue to be amazed at the usability and performance of Street View on the iPad using 3G.

Usability

I briefly touched on the usability aspects of the iPad in my prior post. Over the past 10 days, I have shifted as much daily work as possible to the iPad to answer the question, what does it NOT do well? Thus far, it is a very short list.

Browser-based Applications

The touch screen keyboard the iPad provides is not as fast as a physical keyboard, but it is pretty close. It is significantly faster than hunting and pecking on the iPhone or iPod Touch. I was able to touch type long emails fairly precisely.

Google Docs

There has been some criticism on the Internet about the lack of productivity applications for the iPad, and the incongruence between Apple’s own iLife desktop applications and those for the iPad. My acquaintances, who have used the iLife apps for iPad, have spoken pretty positively.

The mobile GMail interface on the iPhone has, for some time, supported easy viewing of MS Office attachments. Now that Google Docs is 100% HTML5, it is fast becoming a mobile productivity solution. When you venture off the supported path, you are warned:

That said, the interface shows you your folders and document types stored in the Google cloud:

Documents support all the features/formatting of a Microsoft Word document:

Spreadsheets are just that:

Currently, Spreadsheets have limited support for editing:

Presentations is a suitable replacement for PowerPoint:

Technical writers and those who create a lot of content in Word/Excel/PowerPoint may not find it a suitable replacement, but for those who primarily view these file types, you will feel quite at home.

Flash

Much has been said elsewhere about the lack of Flash on the iPhone and iPad, and what the impact may be. After reviewing their site statistics, some companies are shifting from Flash to HTML5. This debate will continue for some time, and while I do visit sites that use Flash, lack of iPad support for it has not affected me.

Media

Streaming video is where the iPad really shines. My experience is that the Netflix app gives the same viewing experience as: a DVD, computer, PS3, XBox360, Wii, and Sony Bravia TV.

Since I would not have Internet access during my flight, I needed media stored on the iPad to watch. I could have purchased or rented a video from the iTunes store, but a free application for the Mac called Handbrake gave me another option: extract a DVD I already own to h.264 video (with Dolby audio) and upload that to the iPad. The result?



DVD quality video, and (in my opinion) the perfect size to watch on a plane (the screen is larger than those built in to the A319 and A320). Sitting in coach, there is always a chance of cracking your laptop screen if the person in front of you reclines unexpectedly; I had no such worry with the iPad, which rested nicely on the tray table.

Assessment

The iPad 3G was a worthwhile purchase, both for personal and business use. With the expectation that it is not a complete replacement for a laptop or desktop computer, the iPad provides a greater-than 80% solution for my computing needs, in a fun-to-watch 10″ form factor, and whose battery lasts more than 8 hours. Though I do not intend to use the 3G often, I am grateful that I purchased the option, and have access to the Internet anytime and anywhere.

Author: John Eisenschmidt

Topic(s): Critique

Published: May 14, 2010 17:44





Critique: Apple iPad 3G

Is a 3G iPad worth $130 more? My math says yes: the alternative (for those times wifi is out of reach) is  a Verizon or Sprint MiFi, which is $260 without a contract and Internet usage is more per month.

I pre-ordered an iPad 3G on April 12. It arrived on Friday April 30 in a nondescript box that did not advertise the 3G unit inside.

When I connected the iPad to my Macbook Pro, iTunes asked if I wanted to setup a new iPad or restore an iPhone backup. I chose to setup a new iPad (uncertain if my beta testing of iPhone OS 4.0 might cause an issue).

(Above: my iPhone 3GS, MacBook Pro, and iPad 3G)

The first time you visit Settings -> Cellular Data you are prompted to setup a data plan with AT&T:

The new Mail app is a huge improvement over the iPhone:

But, to be honest, the HTML5 interface for GMail is incredible:

I can’t believe I’m saying this about the McPaper, but the USA Today app is the first viable model I’ve seen for newspapers in the future:

The Map app for the iPad is spectacular — everything the iPhone has and more:

I found the iPad faster and more versatile than I had anticipated. The touch screen keyboard is large enough for fingers and almost as fast as a keyboard. Though slightly more cumbersome on the iPad, Google Docs and Confluence were very usable. The only use case I can think of against the iPad is authoring so much content (in Word or on a wiki) that a real keyboard and mouse would make that process much faster.

Computerworld recently asked if, thanks to the iPad, could one leave the laptop home? Their opinion was no, but mine is a firm probably; I will test that sense next weekend by leaving my laptop at home while I visit Boston.

Author: John Eisenschmidt

Topic(s): Critique

Published: May 2, 2010 23:12





Critique: Apple Mac mini with Snow Leopard Server

Critiques are not meant to be product reviews, but to reflect on a real-world implementation on the product or service, and may provide reference to more detailed product literature and reviews.
Apple.com product image of Mac mini with Snow Leopard

Background

Though I renounced a desktop computer more than 5 years ago, I have — for one reason or another — had a server in my home since 1999. The services it provided have expanded and contracted over the years, but the need for a dedicated machine persists even today. Over the years, as vendors like Sun, Dell, Compaq/HP, and Apple have introduced entry-level servers, I have examined each one for suitability to my needs: high availability, sufficient horse power, low power consumption, and small form factor.

I have paid close attention to the Mac mini since its introduction in 2005. While the early machines might have made suitable servers (there is, in fact, a company dedicated to Mac mini hosting), they suffered from short-fallings:

  • only one Ethernet Port (true in current model, but a requirement I’ve since dropped)
  • supported a maximum of 2GB of RAM (Internet lore claimed that (2) 2GB modules could be added, at great cost, and the Mini would recognize 3.3GB)
  • room for only one 2.5″ laptop hard drive — which severely limited amount of storage available

My intent with early versions of the Mac mini was to continue runing theOpenBSD operating system. As a point of fact, I purchase an earlier version of the mini in 2008, attempted to install OpenBSD, but ran into firmware issues and returned it (to American Express; protection plan — story for another day).

With the introduction of the Mac mini with Snow Leopard Server on October 20, 2009, Apple was offering a tiny machine with:

  • a 2.53ghz Core2Duo Processor
  • 4GB RAM
  • (2) 500GB laptop drives, in lieu of a CD drive (which I only use every 18 months, when I have a problem)
  • a 45W power supply
  • Snow Leopard Server OS, normally $499

for under $1,000. I reflected on how close a match this was to my decade-old wish list for a home server, and purchased mine on November 3, 2009.

Acquisition

Readers who have purchased servers from Compaq, Dell, HP, or Sun understand where there is going. When Sun first introduced the V880, we purchased two identical machines that arrived in pieces over the next six weeks. When we finally had everything, and put it together, key features were not working as advertised. Several calls to Sun tech supported landed us the engineer who designed Daktari’s firmware, who quickly resolved our issues.

I have other stories, I’m sure you have a few.

Just a few days after Apple released the mini server, I walked into my local Apple store and asked if it was in stock (expecting it to be a special order item). Spencer — the sales emo — walked into the back room, and brought out with my new server in a box smaller than a loaf of bread. He scanned it, swiped my credit card, and emailed me my receipt.

Implementation

You don’t expect the implementation to go that smooth, did you?

I will leave a product review to the usual suspects; instead, I will  focus here on the best and worst issues I ran into getting my new mini server up and running (where the mini becomes a complete replacement for my existing PC server).

Drive Mirroring

The mini server comes with (2) 500GB hard drives, and I did not plan to store much data on it. I wanted to use the software RAID-1 built into Mac OS to mirror the two drives. The mini server ships with a single partition on the first drive, and nothing on the second drive.

It would be nice if, through Disk Utility, you could simply tell the OS that you want it to soft-mirror the first disk to the second, but you cannot. You need to erase both drives in Disk Utility, then create a RAID-1 set, add both drives to it, reinstall the OS, and configure it. I discovered this after I went through the setup wizard and installed all the updates.

The next obstaclet: the mini Server includes a DVD copy of Snow Leopard Server, but it has no DVD drive. There is an application called Remote Install Mac OS X that ships in the Utilities folder; I tried using that to serve the install DVD off my Macbook Pro, but the mini would not detect it. In the end. I created a disk image (GUID Partition Type so its bootable) on a 16GB USB thumb drive, and used Disk Utility to copy everything from the install DVD to the thumb drive.

Screen shot of Disk Utility

Finally, I created a RAID-1 set, installed the OS, update, and move forward (interesting note: Snow Leopard Server is the first Apple software I’ve encountered that requires a license key).

DNS

I have always hosted DNS entries for my domains using BIND on Linux or OpenBSD. The Server Admin application included with Snow Leopard Server includes a graphical front-end to DNS. I had several issues migrating my DNS zone files from BIND to the GUI (I scoured for documentation; Apple should consider a new KB). My biggest problem was getting the SPF records for my domains in the proper place in the GUI (the comments field under the A record for the domain).
Screen shot of DNS SPF records

Power Consumption

The PC server that the mini replaced had a 450W power supply, including (3) 7200 RPM ESATA hard drives. It used a lot of power.

In contrast: the mini, Airport Extreme, and 8 port gigabit switch draw less than 20W of power (I’ve seen the display go as low as 11W). This means my new 1300W UPS can power this infrastructure for about 4 hours while on battery.

Picture of Uninterruptible Power Supply

The Energy Saver control panel automatically detects the attached UPS, which reports to the OS whether it’s using line power or battery, and what percentage of battery is remaining. I was able to configure Snow Leopard Server to run on battery until it drops below 10%, and to turn back on automatically when line power is restored. This means the system will stay up for hours, which should limit any outage to only the longest Dominion Power failure.

Energy Saver Control Panel

Screen Sharing over ssh

My goal was to run the mini headless (despite the monitor shown in the picture). Leopard and Snow Leopard include screen sharing (based on VNC), which is part of the Apple Remote Desktop (ARD) offering. It took a bit of Googling and questioning of friends and coworkers to locate the free ARD client included with the OS (in: /System/Library/CoreServices/Screen\ Sharing.app).

I use SSH Keychain to tunnel HTTP and Instant Message traffic through my home Internet connection over ssh. I was able to add a local port configuration to tunnel any screen sharing traffic over ssh. It is surprisingly responsive away from my home network, and has proven useful now on several occasions.

Assessment

Despite the issues mentioned, I was able to migrate 100% of the services I ran on my OpenBSD PC server to the Mac mini with Snow Leopard Server. The new setup consumes far less space and power, responds faster, and supports things that my old configuration did not (like hosting Merlin2 Project Schedules). Apple does not pretend that this is an XServe, yet it packs an impressive punch — in a small footprint — at a very reasonable price.

This is the small server I have wanted for 10 years. Time to update my wish list.

Picture of Mac mini in its native environment

References

Author: John Eisenschmidt

Topic(s): Critique

Published: February 22, 2010 00:33





Not-so Customer Service

What’s wrong with this email Verizon sent me today?

from: Do_Not_Reply@verizon.com
date: Mon, Nov 16, 2009 at 10:08 PM
subject: VEC Inactivate User 90-days Warning Notification
mailed-by: verizon.com

Dear John Eisenschmidt,
We noticed you have not logged on to the Verizon Enterprise Center in 90 days.
Did you know that this portal provides joint access to your accounts from Verizon Business and/or Verizon Wireless? And that you can streamline business processes while having 24×7 access to your Verizon accounts?
If you would like training to help maximize the benefits of the Verizon Enterprise Center, you may select to attend a virtual classroom training session at no cost, or review the support materials on the site. Go to the Support Tab on the site to learn more and enroll.
After 120 days without logging in to the VEC you will be required to authenticate using your user ID/password combination and provide the answer to your secret question. After 13 months of inactivity, your user ID and any application entitlements will be permanently deactivated.
Sincerely,
Verizon Enterprise Center Product Marketing.

Where to start?

  1. I don’t have the URL for the aforementioned website
  2. I don’t know my user name or password for this website
  3. I can’t reply to this email
  4. I’m not given any instructions on whom to email or call to rectify this situation

At least they were honest that Product Marketing wrote it. I suppose my mistake was expecting them to be helpful.

Author: John Eisenschmidt

Topic(s): Critique

Published: November 17, 2009 13:51