What’s wrong with this email Verizon sent me today?
from: Do_Not_Reply@verizon.com
date: Mon, Nov 16, 2009 at 10:08 PM
subject: VEC Inactivate User 90-days Warning Notification
mailed-by: verizon.comDear John Eisenschmidt,
We noticed you have not logged on to the Verizon Enterprise Center in 90 days.
Did you know that this portal provides joint access to your accounts from Verizon Business and/or Verizon Wireless? And that you can streamline business processes while having 24×7 access to your Verizon accounts?
If you would like training to help maximize the benefits of the Verizon Enterprise Center, you may select to attend a virtual classroom training session at no cost, or review the support materials on the site. Go to the Support Tab on the site to learn more and enroll.
After 120 days without logging in to the VEC you will be required to authenticate using your user ID/password combination and provide the answer to your secret question. After 13 months of inactivity, your user ID and any application entitlements will be permanently deactivated.
Sincerely,
Verizon Enterprise Center Product Marketing.
Where to start?
- I don’t have the URL for the aforementioned website
- I don’t know my user name or password for this website
- I can’t reply to this email
- I’m not given any instructions on whom to email or call to rectify this situation
At least they were honest that Product Marketing wrote it. I suppose my mistake was expecting them to be helpful.